Frequently Asked Questions (FAQs)
Find everything you need to know about our products, shipping, returns, and more. We’re here to help!
What products do you offer?
At SunKissedCove Direct, we specialize in stylish and comfortable tops, bottoms, underwear, swimwear, curve, and beachwear. Our collection is designed to flatter all body types, providing confidence and elegance in every outfit. Whether you’re looking for everyday essentials or vacation-ready pieces, we have something for you.
2. Do you offer international shipping?
Yes! We ship worldwide to bring our fashion to customers across the globe. Our shipping partners ensure safe and timely delivery, with tracking information provided once your order is dispatched. Shipping costs and delivery times vary depending on your location.
3. How can I track my order?
Once your order is processed and shipped, you’ll receive a tracking number via email. You can use this number to check the status of your shipment through our tracking portal or the courier’s website.
4. What is your return policy?
We offer a 30-day return policy for items that are unworn, unwashed, and in their original packaging. If you need to return or exchange an item, contact our support team, and we’ll guide you through the process to ensure a hassle-free experience.
5. Do you offer size guides?
Yes, we provide detailed size charts on each product page to help you find the perfect fit. If you’re unsure about sizing, feel free to contact our team for personalized assistance.
6. Are your products true to size?
Our products are designed to fit comfortably and true to size. However, sizing may vary slightly depending on the style and material. We recommend checking our size guide before making a purchase.
7. How can I contact customer support?
Our customer support team is available to assist you with any questions or concerns. You can reach us via email or through our contact form on the website, and we’ll get back to you as soon as possible.
8. Do you offer discounts or promotions?
Yes! We frequently run special discounts, promotions, and exclusive deals for our customers. Sign up for our newsletter to stay updated on the latest offers and new arrivals.
9. Can I modify my order after purchase?
If you need to make changes to your order, please contact us within 24 hours of placing it. Once the order is processed, we may not be able to make modifications, but we’ll do our best to assist you.
10. Are your products made with high-quality materials?
Absolutely! We prioritize premium-quality fabrics that offer comfort, durability, and style. Our pieces are carefully crafted to ensure a luxurious feel while providing the best fit and support.